Frequently Asked Questions - Importing Data

Importing Data

* An application user must have a user role that grants permission to View/Modify the desired import item.

What kinds of items can be imported into the organization?

The following items may be imported:

When should I use import files to add items to my organization?

The Import option allows an organization to enter multiple items into the system at one time, rather than adding them to the organization individually.

What file formats can be used for import files?

The import file can be saved in any of the following formats:

I have a newer version of Excel. Can I still use it to create import files?

Yes. When saving an Excel file, there is an option to save the file using another file format. These options include CSV (Comma delimited) and the import function can accept all versions of native Excel files. Use Excel's internal help features for more information.

How do I create an import file?

The best ways to create an import file are:

How do I include a blank entry?

To leave a column blank:

* See below for a concrete example.

How do I import a value that has a zero or a minus sign (-) at the beginning?

If you wish to import a value that begins with zero (0) or a value that is negative, you must format the file correctly to ensure that any leading minus signs (-) and/or leading zero(es) are preserved:

To preserve leading zeroes or minus signs:

* See below for a concrete example.

How do I import a file

To import a list of items:

  1. On the list page for the item(s) you'd like to import, click the Import button. This displays the Import page.
  2. Verify that the desired item's type is selected in the drop-down list.
  3. Select the .CSV, .XLS or .XLSX file to be imported.
    To select the file:
    1. Click the Choose File button.
    2. In the file browser window, navigate to the location where the import file is saved.
    3. Select your import file and click Open.
    4. The path or filename of your import file will now be shown next to the Choose File button.
  4. If your import file contains a header row (the names of the columns), then select the checkbox next to Header row.
  5. Click the Import button (on the Import page).
  6. Click the Done button to return to the list page for the imported item(s).

What happens if I accidentally import the same item twice?

If you imported duplicate Home Terminals, or Locations, the duplicate items will be skipped and no changes will have been made.

However, importing duplicated Drivers, Vehicles, Trailers, or Other Assets will update the existing item with any new change(s). This means that if you need to edit several Drivers or Assets at once, you may use an import file to do so.

An example of creating an import file

For example, I'd like to import a list of pets into my organization.

We'll say that a valid pets import file will have 5-6 columns and one or more rows of data.

Columns must be in this specific order:

Column Name* Required/Optional Notes
Pet Name Required Must be unique among other pet names within your organization. Limited to 25 alphanumeric characters.
License Number Required Limited to 10 characters.
Indoor/Outdoor Optional Can be "Indoor," "Outdoor," or "Both."
Pet Type Required Limited to 20 characters.
Number of Legs Optional Can be any number from 0-4. Defaults to 4.

* The first row of the import file may contain a list of the column names, but they are not required.

If I then want to add the following pets to my organization:

I'd want my .CSV file to look like:

Note: The first row of the import file may contain a list of the column names, but they are not required.

I'd want my .XLS or .XLSX file to look like:

Note: The first row of the import file may contain a list of the column names, but they are not required.

* All of the cells have their cell format set to "Text."

Sparky 555-888 Both Dog
Fluffy -123321 Python 0
Lulu Lady Lovely 00023 Indoor Cat
Tripod 333-TTT Indoor Dog 3