Malfunctions And Diagnostics Report

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What is the purpose of the Malfunctions and Diagnostics Report?

The Malfunctions and Diagnostics Report is intended to inform the fleet of any periods of time when an ELD has determined that it may not be functioning according to federal regulations, so that investigative and corrective action can be taken.

Malfunctions and Diagnostics are tracked only for Electronic Logging Devices (ELDs); to view functional problems with Automatic On-Board Recording Devices (AOBRDs), see the Device Failure Report.

View the Malfunctions and Diagnostics Troubleshooting Guide for more details about what Malfunctions and Diagnostics are, what conditions are likely to trigger them, and what corrective actions can be taken to clear them.

To view the report for all devices and vehicles:

  1. Set the CMV Power Unit Number and Hardware Serial drop down lists to (all).
  2. Select the beginning date for the report.
    To change the date:
  3. Set the desired timespan for the report.
  4. Select the Malfunctions and/or Diagnostics to include in the report.
  5. Click the View button.

To view the report for a particular vehicle:

  1. Select the vehicle from the CMV Power Unit Number drop down list.
  2. Set the Hardware Serial drop down selection to (all).
  3. Select the beginning date for the report.
    To change the date:
  4. Set the desired timespan for the report.
  5. Select the Malfunctions and/or Diagnostics to include in the report.
  6. Click the View button.

To view the report for a particular device:

  1. Select the device from the Hardware Serial drop down list.
  2. Set the CMV Power Unit Number drop down selection to (all).
  3. Select the beginning date for the report.
    To change the date:
  4. Set the desired timespan for the report.
  5. Select the Malfunctions and/or Diagnostics to include in the report.
  6. Click the View button.

To view the report for a particular device on a particular vehicle:

  1. Select the device from the Hardware Serial drop down list.
  2. Select the vehicle from the CMV Power Unit Number drop down list.
  3. Select the beginning date for the report.
    To change the date:
  4. Set the desired timespan for the report.
  5. Select the Malfunctions and/or Diagnostics to include in the report.
  6. Click the View button.

What information is displayed in the report?

* All dates and times in the Malfunctions and Diagnostics Report are based on your user preference time zone.

Setting the amount of days shown on the report

The Malfunctions and Diagnostics Report provides pre-defined timespans for which the report can be run.

Provided timespans:

After the timespan is selected, the calculated end date is shown.

Selecting the Malfunctions and/or Diagnostics to include in the report

To select Malfunctions and/or Diagnostics:

* Other ELD Identified Diagnostic is supported by the ELD, but no diagnostic events for this diagnostic category have been implemented.

What does the Export button do?

After the View button is clicked and the report is generated, the Export button will be enabled. Clicking this button allows the report data to be exported as a .CSV file.

Why can't I view malfunctions and diagnostics for more than a month at a time?

The Malfunctions and Diagnostics Report searches all Malfunction and Diagnostic records for the selected range, looking for events associated with a device and/or a vehicle. The greater the date range, the more system intensive the search. Restricting the date range ensures that your report will load faster.